How do I initiate a return or exchange?

To initiate a return or exchange at Glensoutdoors.com, customers typically need to follow a few straightforward steps. It is important to ensure that the item is eligible for return according to the store's return policy. Most often, items need to be in their original condition and packaging, and may be required to have all tags and accessories included. Customers should start by locating the order confirmation email received at the time of purchase. This email usually contains details about the order and may include instructions on returning items. Next, customers should visit the returns section on the Glensoutdoors.com website, where they can find specific guidelines for processing returns and exchanges. Once the customer controls their request, they may need to provide relevant order information, such as the order number and the reason for the return. Following the instructions outlined on the website, customers can print any return labels if applicable and send the item back to the specified address. Always be sure to check the current policies on the Glensoutdoors.com website, as they can vary for different products or promotions.