Can I return or exchange an item I purchased on Gilt.com?
Asked 2 years ago
Gilt.com has a clear return and exchange policy that offers flexibility to its customers. Typically, items purchased through Gilt.com can be returned within a specified time frame from the date of delivery. The return period often spans 30 days, allowing customers the chance to assess their purchases. It is important to note that certain items might be considered final sale and therefore are not eligible for return or exchange. Typically, these exclusions may include items like swimwear and intimate apparel, as well as items marked as such at the time of sale.
To initiate a return or exchange, customers usually need to follow a designated process outlined on the website. This typically includes accessing the orders section of the account, selecting the specific item, and following the prompts for processing the return or exchange. Return shipping might be the responsibility of the customer, and it is recommended to keep proof of shipment until the return is processed.
For the most current details regarding items eligible for return or exchange, as well as specific conditions that may apply, it is advisable to check the Gilt.com website directly. The terms can sometimes change, so reviewing the return policy on the current web page will provide the most accurate information.
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