Can I return or refund a gift card?

Asked 2 years ago
The policy regarding the return or refund of gift cards can vary depending on the retailer or issuer. Generally, most gift cards are non-returnable and non-refundable. This means that once a gift card has been purchased, it cannot be returned for cash or exchanged for another card, except in specific situations that may be outlined by the issuer. GiftCards.com typically follows similar guidelines. Most gift cards sold on their platform are issued by various retailers, and their individual return and refund policies apply. If a gift card is defective or if there was an error during the transaction, the situation may be handled differently. In such cases, it is advisable to review the specific terms and conditions associated with the gift card in question. For the most accurate information, users can look for details on the website, including any instructions about returns or refunds that may be provided. Checking the website's help or FAQ sections can also be beneficial. Ultimately, it is important to be aware of the applicable policies associated with the gift card purchased.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 14, 2025

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