Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order has been placed with GiftBrand.com, the ability to cancel or modify it depends on the specific stage of processing the order is in. Generally, if an order is still in the processing phase and has not yet been shipped, there might be a possibility to cancel or make adjustments. However, if the order has already been dispatched, it is usually not possible to alter or cancel it. If a customer finds themselves in a situation where they wish to cancel or modify an order, it is advisable for them to act quickly. They should check the order confirmation email or the current page of GiftBrand.com for details on how to proceed with such requests. Typically, there will be specific instructions regarding order modifications or cancellations, including any time limits that apply. In cases where a modification or cancellation is no longer feasible, customers may still have options to return or exchange items once they arrive. GiftBrand.com usually has a return policy in place that outlines the steps for returning items, including any conditions that must be met. For the most accurate and detailed information, it is encouraged to refer directly to the policies available on GiftBrand.com or to consult the customer service section on the website for further assistance with specific orders.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 6, 2025

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