What steps are involved in the service connection process for new customers?

Asked 5 months ago
The service connection process for new customers with Georgia Power typically involves several important steps to ensure a smooth and efficient setup. First, a potential customer must submit an application for service. This can usually be done online through the Georgia Power website or by visiting a local office. During this process, the individual will need to provide personal information, such as the address where service is requested, identification details, and, if applicable, Social Security numbers or tax identification numbers. Next, after the application is submitted, Georgia Power will review the request to verify the information provided and determine the feasibility of connecting service to the specified location. If the address is not already serviced, Georgia Power will assess whether there are any necessary infrastructure upgrades or extensions needed. Once the application is approved and any required infrastructure work is completed, the customer will be notified about setting up an appointment for the installation of electric meters and any other relevant equipment. It is essential for customers to be present during the installation, as an official technician may require access to the property. After the connection is made and the service is activated, customers will receive information about their billing and usage monitoring options, as well as a welcome packet that usually contains details about customer service contacts, payment options, and energy efficiency tips. For detailed information on specific requirements or any updates to the process, it is a good practice to visit the current web page of Georgia Power, as procedures may evolve over time.
Christian Allen is the editor / author responsible for this content.
Answered Jul 3, 2025

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