Can I track the status of my repair?

Asked 2 years ago
Yes, customers often wish to track the status of their repairs with Geek Squad, and there are ways to do this. Typically, once a device is submitted for repair, customers receive a unique tracking number or confirmation. This number can be used to check the repair status online. Users usually have the option to visit the Geek Squad or Best Buy website to access their account and monitor the progress of the repair. In many cases, customers may also receive email updates regarding the status of their repair, including when the device is ready for pickup. It is advisable for customers to have their receipt or any details related to the repair at hand when checking the status. For the most accurate and up-to-date information regarding repair tracking, customers may find it beneficial to explore the current webpage of Geek Squad or consult the relevant support sections.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 17, 2025

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