Can I cancel or modify my order after it has been placed?

Asked 2 years ago
Once an order is placed on Gearnuts.com, the ability to cancel or modify it may depend on several factors, such as the status of the order and the specific policies in place. Generally, if an order is still in the processing stage and has not yet been shipped, customers may have the option to make changes or cancel the order. However, once an order is marked as shipped, it typically cannot be modified or canceled. In such cases, the standard procedure would usually involve returning the product after it has been delivered. It is always advisable to review the order confirmation email or visit the relevant section on the Gearnuts.com website to access their policy regarding cancellations and modifications. This policy may outline specific time frames and conditions that apply depending on various situations. If a customer needs to take action regarding their order, acting promptly is key, as delays could result in limited options. For the most accurate and detailed information, it is recommended to look at the current web page for specific guidance or directives on how to handle order changes or cancellations.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 30, 2025

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