How can I track my order?

Asked 2 years ago
To track an order placed on GearBest, customers can follow a straightforward process. Initially, it is advisable to visit the GearBest website and log into their account using their registered email address and password. Once logged in, customers should navigate to the order section of their account. There, they can find a list of their recent orders, which usually displays their current status. After locating the specific order they wish to track, customers can often click on an option labeled “Track Order” or “View Details.” This will provide them with up-to-date tracking information, including the shipping carrier and the current location of the package. For orders shipped via international carriers, next to the tracking information, there might be additional options to see further details about the shipping process. If a customer experiences issues or requires assistance, they may also want to check the website for customer service contact information to seek further help or clarification. This ensures that they remain informed about their order's journey to their doorstep.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 10, 2025

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