How Do I Track My GameStop Order?
In a nutshell: To track your GameStop order, visit the GameStop website and locate the menu in the upper-left corner. Click on the menu icon and select "Track Order." Enter your order email, order number, and billing zip code, ensuring the information is accurate before clicking "
Introduction
If you placed an order on GameStop, it's understandable that you'd be excited to get your items. But how do you know when they'll arrive? Tracking your order on the site is your best option. Read on to learn the steps to do exactly that.
What You'll Need
Order emailOrder numberBilling zip code
Go to the GameStop Website
Visit the GameStop website.
Locate the GameStop Menu
Find the menu on the GameStop homepage. You'll spot it in the upper-left corner of the website, represented by three black horizontal lines to the left of "GameStop."
Open the GameStop Menu
Click on the three black horizontal lines. Doing so will expand the GameStop menu.
Find the Relevant Line on the Menu
Browse the GameStop menu until you see the line that says "Track Order."
Go to the "Track Order" Page
Click on "Track Order." This will take you to the "Track Order" page.
Type in Your Information
Fill in the empty lines on the "Track Order" page. You need to enter your order email, order number, and billing zip code.
Check Your Information
Before starting your search, check your information to make sure it's correct.
Check the Status
Once you're certain the information is accurate, click the red-and-white "Check Status" button.
Review the Information
Review the information you receive about where your GameStop package is. If it says it's been delivered but you don't have it, or there's another issue with the order, please move on to Step 10.
Contact GameStop Customer Support
Don't delay contacting GameStop customer support if there seems to be a problem with your order. They can look up the information on their end to determine where your items are and when they should arrive.
Make sure to take notes during your call to GameStop. Write down the important details, such as the representative's name and the date and time you called. You should also write down what your results were when you tracked the package yourself, as well as what the representative sees on their end.
Additionally, jot down how to proceed if there's a problem with your order. For example, write down what you should do if your package is lost in transit. This can allow you to take actionable steps so you can get your GameStop items sooner rather than later.
Keep Tracking Your GameStop Package
Keep tracking your GameStop package until it finally arrives. If you still don't receive it soon, it can be a good idea to contact their customer support team once again.
Conclusion
Don't hesitate to reach out to GameStop customer support if there seems to be a problem with getting your order. Their knowledgeable representatives can assist you with the process so you can receive the items you're excited about.
Further questions?
Solutions to similar problems
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