What is GameFly's policy on damaged or lost games?

GameFly has specific guidelines regarding damaged or lost games to ensure that both the customer and the company are protected. When a member receives a game that is damaged or experiences issues during the rental period, it is important for the member to report the situation. GameFly typically allows members to return damaged games without penalty. In such cases, members are encouraged to communicate the issue to GameFly in order to facilitate a smooth replacement process. As for lost games, GameFly also understands that sometimes unforeseen circumstances may arise. If a game is lost, GameFly generally implements a policy where members are responsible for the lost item. In practice, this often means that the member may be charged a replacement fee that reflects the value of the game. It is advisable for individuals renting games to review their membership account for more detailed information regarding fees and policies concerning lost or damaged games. The latest terms and conditions will usually be accessible on GameFly's current webpage, where members can find further clarification. Understanding these policies helps maintain a positive rental experience.