How often can I expect updates on my claim status?

The frequency of updates on your claim status with Gallagher Basset can vary depending on several factors, including the specifics of your claim, the applicable regulations, and the internal processes of Gallagher Basset. Typically, clients can expect to receive updates at key milestones, such as when there are important developments in the investigation, when additional information is required, or when decisions have been made regarding the claim. Moreover, some claims may require more frequent communication due to their complexity or the urgency of the situation. Additionally, Gallagher Basset aims to keep clients informed in a timely manner, which can vary from case to case. For the most accurate information regarding your specific claim, it may be helpful to refer to the current web page or contact the appropriate department directly for guidance on how updates will be communicated to you.