What is the policy for refunds or exchanges?

Galaxy Theaters has a policy regarding refunds and exchanges that generally prioritizes customer satisfaction while adhering to specific guidelines. Typically, tickets purchased for films are non-refundable. However, if there is a change in the screening schedule or a problem with the service, customers may be eligible for a refund or exchange. It is important for customers to be aware that certain restrictions may apply, such as time limits for exchanges or refunds and the condition of the tickets. It is advisable to check the current Galaxy Theaters website for the most accurate and updated information regarding their policies, as these can vary by location and type of ticket purchased. Additionally, the website will have the most relevant contact information should further questions arise.