What should I do if my product is lost or stolen?

Asked 2 months ago
If a product covered by GE Extended Service is lost or stolen, it is essential to take a few steps promptly. First, it is advisable to check the terms and conditions of the specific service plan to understand what is covered in such circumstances. Depending on the plan, there may be different protocols for handling lost or stolen items. In many cases, customers are encouraged to file a police report, as this may be necessary for certain claims or investigations. Documentation will be important, so keeping records of the product's serial number, purchase date, and any relevant receipts can facilitate the process. It is also beneficial to review the coverage details to understand the options available regarding replacement or compensation. To proceed further, one might want to reach out to customer service for assistance related to a claim. It is recommended to check the official GE website for the most accurate contact information and specific guidance tailored to the service plan in question. This way, customers can receive the support they need in managing the situation effectively.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 23, 2025

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