What should I do if my furniture arrives damaged?

Asked 4 months ago
If your furniture arrives damaged from Furniturepick.com, the best course of action is to document the damage thoroughly. Begin by taking clear photographs of the damaged items from various angles, as this will serve as evidence when addressing the issue. Ensure that you capture any packaging that may have been compromised as well, as this can help illustrate how the damage occurred during transit. Next, please refer to the specific policies and guidelines related to damaged furniture on the Furniturepick.com website. Typically, most online retailers have a procedure for handling such situations, which may involve initiating a return or exchange. This could include filling out a form or sending an email to their customer service department. Make sure to do this as soon as possible, as many retailers have a time frame within which claims must be filed. Keep in mind that retaining all original packaging may be important, as it is often necessary for return shipping. For the most accurate and detailed instructions, it would be beneficial to check the current web page of Furniturepick.com for their specific policies and any necessary contact information.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 24, 2025

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