What is your policy on custom furniture orders?
Furniture Store NYC typically offers a range of options for custom furniture orders, allowing customers to personalize their purchases to better fit their unique style and needs. The process often begins with selecting the type of furniture, such as sofas, chairs, or tables, and then choosing from various materials, colors, and finishes.
Customers can usually expect guidance from knowledgeable staff who can assist in the design process and provide insights into the best choices based on the intended use and the aesthetic preferences of the customer. The store may have an array of swatches and samples available for customers to review, making it easier to visualize how the final piece will look in their home.
Once the custom order is finalized, there may be a lead time for production, which can vary depending on the complexity of the order and the materials selected. Customers can generally expect to be informed of the anticipated timeline for delivery once they place their order.
Regarding the policies on returns or exchanges for custom orders, it is common for custom furniture to be non-refundable due to its personalized nature. Therefore, customers are advised to carefully consider their selections before finalizing their orders.
For the most accurate and detailed information regarding custom furniture orders, including specific policies or lead times, it is always beneficial to check the current web page of Furniture Store NYC, where this type of information is typically provided.

Answered Sep 21, 2025
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