Can I cancel or change an order after it has been placed?

Asked 2 years ago
Once an order has been placed on Frontgate.com, there is a limited window during which changes or cancellations may be possible. Typically, if an order is still being processed and has not yet entered the shipping phase, it may be possible to modify or cancel it. However, if the order has already been prepared for shipment or is in transit, changes may not be accommodated. Customers should carefully review their order details before completing the purchase to ensure accuracy. If a change or cancellation is necessary, it is advisable to act quickly within the timeframe that is allowed. For the most current and detailed information on the cancellation and change policies, it is best to check the order confirmation email or visit the Frontgate.com website. The website should have up-to-date information regarding their policies, including instructions on how to proceed with modifications or cancellations. This ensures that customers have the information they need to manage their orders effectively.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 27, 2025

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