What is Freshpair's return policy?
Freshpair has a return policy designed to ensure customer satisfaction while allowing for flexibility concerning returns and exchanges. For most items, Freshpair typically allows returns within a specific timeframe, usually within thirty days of receiving the order. Items eligible for return should be unused, unworn, and in their original packaging, along with all tags still attached. However, there are certain exceptions to this policy, particularly for items that are considered final sale or intimate apparel, which may not be eligible for return due to hygienic reasons.
Customers have the option to return items either for a refund or for store credit, depending on personal preference. It is advisable for customers to review the specific details and conditions for returns on the Freshpair website. Sometimes, there may be additional instructions or requirements for returning specific types of products, especially those under different categories, such as swimwear or clearance items.
To ensure that one has the most accurate and up-to-date information regarding returns, it is recommended to visit the Freshpair website, where all current policies and guidelines are outlined clearly. This way, customers can confirm their eligibility and understand any processes involved in making a return.

Answered Aug 20, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact Freshpair?
If you need to talk to Freshpair customer service, now that you have the answers
that you needed, click the button below.
Contact Freshpair