Is Freshdesk GDPR compliant?

Freshdesk, as a customer support and engagement platform, provides tools and features to help organizations manage their customer data in compliance with the General Data Protection Regulation, commonly known as GDPR. They have implemented various measures to ensure that personal data is handled in accordance with this regulation. These measures include the ability to access, retain, and delete personal data, as well as options for data encryption and secure data storage. Organizations using Freshdesk are encouraged to familiarize themselves with the specific features and settings within the platform that assist in achieving GDPR compliance. It is important for users to assess their own data handling practices and ensure that they are meeting the necessary legal requirements while utilizing Freshdesk. For more detailed information on compliance and specific controls, users should consult the relevant resources available on the Freshdesk website, where they may find up-to-date documentation and guidance related to GDPR.