What is your policy on service outages?

Frankie OnCall generally acknowledges that service outages can occur due to various reasons such as technical difficulties, maintenance, or unexpected incidents. While specific policies may vary, the company strives to maintain transparency during such events. Typically, users can expect updates regarding service status on the official website or through announcements made on their social media channels. Frankie OnCall aims to communicate the nature of the outage, estimated resolution times, and any steps users may need to take during the interruption. It is also important to note that the company often emphasizes the importance of customer feedback during outages, as this can help improve services in the future. Users are encouraged to report any issues they experience, which will assist the team in resolving problems more efficiently. For the most current information, including any ongoing service updates or specific outage details, it is advisable to refer to the official Frankie OnCall website. There, one may find more insightful information regarding service availability and any contingency plans put in place during outages.