What should I do if my frame arrives damaged?

If your frame from Framemytradingcard.com arrives damaged, the first step you should take is to thoroughly inspect the packaging and the frame itself upon delivery. It is important to document any visible damage by taking photographs, as this will assist in any claims or return process. After documenting the damage, you should review the return or damage policy available on their website to understand the specific steps you need to follow. Generally, companies provide instructions for returning damaged items, which may include contacting customer service for assistance. You should check if they request you to fill out any forms or provide information about your order. Additionally, make sure to keep all original packaging materials, as you may be required to return the frame in its original box. For further assistance or specific instructions, visiting their website for contact information might be helpful as they provide detailed guidance for such situations.