What should I do if I encounter a technical issue while using Fotolia?

Asked 3 months ago
If an individual encounters a technical issue while using Fotolia, there are several steps that can be taken to address the problem effectively. First, it is advisable to refresh the browser or application, as simple glitches often resolve themselves through a restarted session. Clearing the browser cache and cookies can also help, as accumulated data may sometimes cause performance issues. Next, the user should ensure that they are using the latest version of their web browser or the Fotolia application, as updates often include bug fixes and improvements. If the issue persists, it may be beneficial to check the Fotolia website for any known outages or maintenance announcements that could be affecting functionality. In the event that the problem continues unresolved, it is recommended to consult the support or help section on the Fotolia website for additional troubleshooting resources or guidance. Additionally, users may find contact information on the website should they need to seek further assistance.
Christian Allen is the editor / author responsible for this content.
Answered Aug 24, 2025

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