What is your exchange policy?

Footwearetc.com has a customer-friendly exchange policy designed to provide flexibility and convenience for shoppers. If a customer is not completely satisfied with their purchase, they can initiate an exchange within a specified timeframe. Typically, exchanges can be made within thirty days of receiving the product, provided that the items are in their original condition and packaging. It is essential that customers include all original accessories, tags, and any included documentation when returning items for exchange. In order to facilitate the exchange process, customers may be required to include a completed exchange form, which can usually be found on the website. Customers should ensure that they have the original order number and relevant details ready to expedite the exchange procedure. It is advisable to ship the exchange items using a trackable shipping method to ensure their safe return to the warehouse. For any specific questions or more detailed information regarding the exchange policy, customers are encouraged to check the relevant sections on the Footwearetc.com website. This will provide the most current and comprehensive guidance on exchanges, including any exceptions or specific instructions pertaining to different product categories.