What is Footstar's return policy?

Footstar, Inc. has a return policy designed to provide customers with a satisfactory shopping experience. Generally, the company allows returns on unworn merchandise within a specified time frame, usually within thirty days from the date of purchase. It is important for customers to ensure that the items are in their original condition, including all tags and packaging, to qualify for a full refund or exchange. When returning items, customers may be required to provide proof of purchase, such as a receipt or order confirmation, which helps facilitate the return process. The process can vary slightly depending on whether the purchase was made in a physical store or online through Footstar's website. For online purchases, customers typically must initiate the return process by following the outlined steps on the website. There might also be specific exclusions to the return policy, such as items that were marked as final sale or clearance items. For up-to-date and detailed information, customers are encouraged to visit the Footstar website, where they can find the latest terms and conditions related to returns. To ensure a smooth return experience, it is beneficial for customers to familiarize themselves with the specific guidelines set by Footstar. This approach helps in understanding the expectations and requirements for returning items effectively.