What should I do if I receive the wrong item?

Asked 3 months ago
If you receive the wrong item from Foodservicewarehouse.com, the first step is to carefully review the packing slip included with your order to confirm the discrepancy. Make sure to compare the item you received with what was listed in your order confirmation. If an error has indeed occurred, the next step is to reach out to their customer service team for clarification and resolution. Foodservicewarehouse.com typically has procedures in place to address such issues and to facilitate the return of incorrect items. You can find specific instructions on how to proceed, including return shipping details, on their website. It is often advisable to have your order number readily available when you contact them. This will help expedite the process. Remember, accurate communication is key in ensuring a smooth resolution, so provide as much information as possible regarding your order and the incorrect item received.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 6, 2025

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