What should I do if my flowers arrive damaged?

If flowers from Flowers Made Easy arrive damaged, it is important to address the situation promptly to ensure a resolution. First, inspect the flowers carefully upon delivery. If there are visible signs of damage, such as broken stems, wilted petals, or any other issues that affect the quality, it is advisable to document the damage. Taking clear photographs can be helpful in providing evidence if needed. Next, it would be useful to refer to the specific terms and conditions on the Flowers Made Easy website regarding their return or replacement policy. Many floral delivery services have guidelines in place for handling damaged flowers, and these policies may vary. Typically, customers will find contact information or a dedicated section for reporting issues on the website. After gathering the necessary information and evidence of the damage, the next step would be to reach out to the customer service team of Flowers Made Easy. Communicating your concerns clearly and providing the photographs of the damaged flowers may expedite the process of seeking a replacement or refund. If you prefer, you could explore the website further for additional instructions on how to handle such situations. It is always best to act quickly, as the company may have a limited time frame for reporting damaged deliveries. This will help ensure that you receive the best possible outcome for your order.