What is the return policy?

Asked 2 years ago
Florsheim offers a straightforward and customer-friendly return policy to ensure that customers are satisfied with their purchases. Typically, items purchased directly from Florsheim can be returned within a specified period, generally within thirty days of receiving the order. It is essential for customers to return the shoes in their original condition, which means that they should be unworn, with all tags and packaging still intact. Returning merchandise usually involves including the original packing slip or any order confirmation. If customers do not have a receipt, they might still be able to process a return, but having proof of purchase can streamline the process. Florsheim often provides a prepaid return shipping label to make it more convenient for consumers; however, the specifics regarding shipping costs may depend on the conditions under which the return is made. Refunds are typically processed to the original payment method after Florsheim receives and inspects the returned items. It is important to note that certain items may be excluded from the return policy, such as final sale items or purchases made during promotional events, but this information can be found on their website. For customers looking to return items purchased from authorized retailers or other outlets, it is advisable to refer to the return policy of that specific seller, since Florsheim's return policy may not apply in those cases. Therefore, for the most accurate and up-to-date information regarding returns, including any specific circumstances or exceptions, visiting Florsheim's official website would be beneficial.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 20, 2025

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