How Do I Report a Power Outage to Florida Power & Light?

Introduction

Power outages can disrupt daily life, especially during hot Florida days or stormy nights. Reporting the issue quickly helps Florida Power & Lighting (FPL) restore service as soon as possible. This blog will guide you step-by-step on how to report a power outage to FPL using their website, mobile app, or customer service. Each step is easy to follow and doesn’t require any special knowledge. If you have internet access or a working phone, you’re all set. Stay calm, follow the steps below, and get your power back on faster with the right tools and actions.

Go to the FPL Website

Open your preferred web browser and type www.fpl.com into the address bar.

Report an Outage

Once the site loads, scroll down the homepage. Click on the tab labeled “Outage.” This will direct you to the FPL Power Tracker page. Here, you can report an outage, check for updates, and see if other outages have been reported in your area.

Log In to Your Account

Enter your FPL username and password to access your account. Click the “Log in” button found at the top of the homepage. If you haven’t created an account yet, you can still report an outage using your FPL account number or phone number connected to the service address. The login helps FPL identify your home and process your report faster.

Report the Outage

Once logged in, look for the “Report an Outage” option on your dashboard or the outage page. Click on it to start the reporting process.

Confirm your service address and account number. Then choose the type of problem you are experiencing, such as “no power” or “flickering lights.” Submit the report. FPL will send you a confirmation along with a tracking number for updates.

Use the FPL Mobile App

If you prefer using your smartphone, open the FPL mobile app. Log in using the same account information you use for the website.

On the main screen, select “Report an Outage.” Choose your service address and follow the prompts to submit your report. You can also use the app to track your outage status and get restoration updates.

Report by Phone

If you don’t have access to the internet, you can report the outage using your phone. Reach out to FPL’s outage reporting system.

Listen to the voice prompts and follow the instructions. You may need to enter your phone number or account number. After the system records your report, it will provide a confirmation message.

Contact Customer Service (Optional)

For more serious situations like downed power lines or visible equipment damage, it’s best to speak to someone directly. Use the same FPL customer service number.

Explain what you are seeing and ask for help. The representative can give you safety tips, update your outage report, or escalate the issue to emergency crews if needed.

Conclusion

Reporting a power outage to Florida Power & Lighting is simple when you follow the right steps. Visit their website or open the mobile app, log in, and submit a report. If you don’t have internet access, call their outage line and follow the prompts. You can also speak directly with a representative for urgent cases. After reporting, check for updates through the app, website, or text alerts. FPL uses your report to send repair crews and keep your area updated. By following these steps, you help speed up the power restoration process and stay informed throughout the outage.