What is the process for reporting lost or stolen cards?

When a member realizes that their card has been lost or stolen, Florida Credit Union typically advises taking immediate action to protect their account. The first step is to log into their online banking account if accessible, as there may be options available for reporting the issue there. Alternatively, members can call the customer service number provided on their website for direct assistance. It is important for members to report the loss or theft as soon as possible, as this will help in preventing unauthorized transactions and securing the account. Once reported, Florida Credit Union generally proceeds to deactivate the compromised card. Following this, members will likely be able to request a replacement card. For detailed instructions and specific procedures, it is recommended to visit the official Florida Credit Union website, where one can find comprehensive and updated information regarding lost or stolen card processes.