What should I do if my Flir Systems device is not functioning properly?

Asked 2 months ago
If a Flir Systems device is not functioning properly, there are several steps one can take to diagnose and potentially resolve the issue. First, it is advisable to consult the user manual that accompanies the device. The manual typically contains troubleshooting information specific to the model, including common issues and their solutions. Next, it is important to check the power source. Ensure that the device has adequate power, whether it be through batteries or an electrical outlet. If the device is powered but still not functioning, one should inspect connections, cables, and any accessories that may be involved in its operation. It may also be beneficial to perform a soft reset on the device, which often resolves minor software-related issues. This can be done by simply turning the device off and then on again after a short wait. If these preliminary steps do not resolve the problem, it might be helpful to check for any available software updates. Keeping the firmware up to date can enhance device performance and resolve existing bugs. Ultimately, if the device continues to malfunction after these efforts, referring to the official Flir Systems website may provide additional support options, including troubleshooting guides or contact information for customer service.
Christian Allen is the editor / author responsible for this content.
Answered Oct 19, 2025

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