What should I do if I receive a damaged item?

If you receive a damaged item from FishinCloseouts.com, it is important to address the situation promptly to ensure you can resolve the issue effectively. The first step is to carefully inspect the item and take note of any visible damage. It may be helpful to document the damage with photographs, as this can serve as evidence should you need to provide it later. Next, look for the specific return or exchange policy on the current web page. This policy will guide you through the process of reporting the damage and obtaining a replacement or a refund. FishinCloseouts.com typically includes details on how to initiate such requests, including any time frames that must be adhered to and steps you need to follow. After gathering your information and understanding the policy, reach out according to the instructions provided on the website. Ensure you include all relevant details such as your order number, the description of the item, and the damage observed. This approach will help expedite the resolution process and ensure that you receive the assistance you need in a timely manner.