How does First Interstate Bank handle disputing transactions?

First Interstate Bank has a clear process for handling transaction disputes to ensure that customers have a reliable way to address any unauthorized or incorrect transactions. Customers who believe a transaction is inaccurate or fraudulent should first review their account statements carefully. If they identify a disputed transaction, they should gather any relevant information, such as the transaction date, amount, and any supporting documentation. To initiate a dispute, customers typically need to contact First Interstate Bank to report the issue as soon as possible. The bank often recommends doing this within a specific timeframe, which is typically within sixty days of the transaction date, for the best chance of resolution. After reporting the dispute, the bank will usually investigate the claim. This process may involve reviewing transaction records and communicating with the merchant involved if necessary. During the investigation, First Interstate Bank may provide temporary credits to the customer’s account while the dispute is in process. Once the investigation is complete, the bank will notify the customer of its findings and the outcome of the dispute. Customers should stay informed about the process and may check their bank's official website for specific details regarding timelines and additional requirements. It is important to remember that each case can be unique, and the bank strives to handle disputes in a fair and timely manner.