How do I report a lost or stolen debit card?

Asked 2 years ago
If you have lost your debit card or believe it has been stolen, it is important to act quickly to protect your account. First Citizens Bank has established procedures for reporting such incidents. Typically, customers can report a lost or stolen debit card by calling the bank's customer service line or using their online banking platform. It is advisable to have your account information readily available to expedite the process. Upon reporting, the bank will block your current debit card to prevent any unauthorized transactions and may assist you in ordering a replacement card. It is also wise to review your recent account statements for any suspicious activity and report any unauthorized transactions to the bank. For the most accurate and detailed information about the reporting process and available options, visiting the official First Citizens Bank website may provide current contact information and guidance. Taking prompt action will help ensure the security of your financial information.
Christian Allen is the editor / author responsible for this content.
Answered Aug 21, 2025

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