What should I do if my package is damaged or missing items?
If you receive a package from Fiercehugs.com that is damaged or missing items, there are a few steps you can take to address the situation. First, it is advisable to carefully inspect the package and its contents as soon as possible. If there is visible damage to the packaging itself or if any items are missing, taking photographs can be helpful as evidence.
Next, review the order confirmation or packing slip included with your shipment to ensure that you have accounted for all items that were supposed to be included in your order. If you find that there are indeed missing items or substantial damage, it is best to refer to the current Fiercehugs.com website for detailed instructions on how to proceed under these circumstances. Often, they provide a dedicated section for returns, exchanges, and issues with orders, which can guide you through the necessary steps.
Typically, companies have specific time frames within which you must report any issues related to your order, so acting promptly will help ensure a smoother resolution. Keep any documentation related to the order and damage report, as this may be required for follow-up actions. By following these steps, you can effectively address any issues related to a damaged or incomplete shipment.

Answered Oct 16, 2025
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