What is FedLoan Servicing?

Asked 2 years ago
FedLoan Servicing is a loan servicer that primarily manages federal student loans on behalf of the U.S. Department of Education. Their responsibilities include assisting borrowers in managing their loan repayments, providing information about loan options, and offering resources related to various repayment plans, deferment, and forbearance. Through FedLoan Servicing, borrowers can access their account details, make payments, and apply for federal student loan forgiveness programs, such as Public Service Loan Forgiveness. FedLoan Servicing is actually operated by the Pennsylvania Higher Education Assistance Agency (PHEAA), which plays a significant role in supporting student borrowers throughout their loan experience. The servicer aims to provide a range of support options, including online tools and resources to help borrowers navigate their student loans effectively. While FedLoan Servicing has garnered both praise and criticism over the years, its main goal remains to assist borrowers in managing their loans and to help them achieve successful repayment outcomes. For detailed information regarding specific inquiries or to track account status, borrowers are encouraged to visit the official PHEAA website, where they can find the latest updates and necessary contact information.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 20, 2025

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