What is the return policy?

Fat Brain Toys has a clear return policy designed to ensure customer satisfaction. Items purchased from Fat Brain Toys can typically be returned within a specified period, usually thirty days from the date of purchase. The products must be in their original packaging and in unused condition to be eligible for a full refund. However, some items may be subject to different return conditions, such as clearance or personalized products, which may not be eligible for return. Customers should be mindful that shipping costs are generally non-refundable, and it is advisable to retain the original receipt or order confirmation for smoother processing. The return process often requires submitting an online return request to obtain the necessary return authorization. It is important for customers to follow the instructions provided for returning items to ensure a seamless return experience. For the most accurate and up-to-date information regarding the return policy, customers are encouraged to consult the relevant section on the Fat Brain Toys website.