What is the process for porting my number to Family Mobile?

Asked 5 months ago
Porting your number to Family Mobile is generally a straightforward process that allows you to keep your current phone number when switching to their service. The first step is to ensure that your current number is eligible for porting. Your number must be active with your existing provider and should not be in the process of being transferred to another service. Once you have confirmed your number is eligible, you can begin the porting process by purchasing a Family Mobile plan and a SIM card, if you do not already have one. After acquiring the necessary items, you will need to initiate the porting during the activation process. This usually involves providing Family Mobile with your current phone number, the account number from your previous provider, and any associated PIN or password if required. It is important to have your current provider's information handy, as you will need to input this data to prevent any delays. After you submit the porting request, it may take anywhere from a few minutes to several hours for the process to complete, although it occasionally can take longer. Throughout this time, it is advisable to keep your old service active until the porting is confirmed, as you may experience a brief interruption in service. For specific details and the most accurate, current information, it is always recommended to check the Family Mobile website. This will provide clarity on any requirements or additional steps that may apply to your unique situation.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 6, 2025

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