What is the policy for changes to hotel bookings made through Expedia (UK)?

Asked 6 months ago
When it comes to changes to hotel bookings made through Expedia UK, the policy can vary depending on the individual hotel and the type of booking selected. Generally, when a customer books a hotel, they have the option to choose between flexible or non-refundable rates. Flexible rates typically allow for changes and cancellations without significant penalties, although there may still be specific timeframes and conditions to adhere to. On the other hand, non-refundable rates often come with strict policies which may not allow any changes or may incur a fee if adjustments are needed. Customers are advised to check the details of their specific booking, as the policies regarding changes should be outlined in the confirmation email or on the Expedia UK website. If a customer wishes to make a change, they can log into their account on the Expedia website, navigate to their bookings section, and follow the prompts to modify their reservation. It is also important to keep in mind that certain hotels may apply different fees or conditions, so reviewing the terms related to the chosen hotel is essential. For the most accurate and detailed information, it may be beneficial to look directly on the Expedia UK website or app.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 14, 2025

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