What is the difference between new and refurbished products?

Asked 2 years ago
The distinction between new and refurbished products is significant and can influence a consumer's purchasing decision. A new product is one that is sold in its original packaging, has never been used, and is sold directly from the manufacturer or retailer. New products typically come with a full manufacturer's warranty, ensuring that the buyer receives a product that should function perfectly according to its specifications. On the other hand, refurbished products are items that have been previously owned or returned by a consumer. These products are assessed, repaired if necessary, cleaned, and tested to ensure they meet certain quality standards before being resold. Refurbished products may come with a limited warranty, often shorter than that of new items, but they can be significantly cheaper. While purchasing refurbished items can offer great value, it is important for buyers to understand the condition of the product and the warranty offered. Consumers should also check the vendor's reputation and return policy. For more specific information on what Expansys USA offers in terms of new and refurbished products, looking at the current web page would be beneficial, as it can provide the most recent details on product availability and conditions.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 31, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact Expansys USA?

If you need to talk to Expansys USA customer service, now that you have the answers that you needed, click the button below.
Contact Expansys USA

Expansys USA

Find a list of many popular Expansys USA questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Expansys USA Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!