What is your policy on damage deposits?

Asked 3 months ago
ExecuStay typically requires a damage deposit to ensure that the property is returned in good condition and to cover any potential damages that may occur during a guest's stay. The specifics of the damage deposit, such as the amount and the conditions under which it may be withheld, can vary depending on the property and the duration of the stay. Generally, the deposit is placed when a reservation is made and is held until the guest checks out. After the checkout inspection is conducted, which assesses the property's condition, the deposit is either fully refunded or partially withheld based on any damages, excessive cleaning needs, or missing items. It is important for guests to understand that normal wear and tear is typically not subject to the damage deposit being withheld. ExecuStay highly values the satisfaction of its guests and strives to provide clear guidelines regarding its policies, including those related to damage deposits. To find detailed information about the specific policies related to damage deposits for different properties, it is advisable for guests to refer to the current web page dedicated to ExecuStay. Each property may have unique requirements, and the available information can help clarify any questions a guest may have regarding their stay. Understanding these policies can contribute to a smoother and more enjoyable experience for everyone involved.
Christian Allen is the editor / author responsible for this content.
Answered Aug 24, 2025

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