What should I do if my mattress is defective?

If you find yourself with a defective mattress, there are a few steps you can take to address the issue. First, it is important to review the warranty or return policy provided at the time of purchase. Many mattresses come with specific policies that protect consumers against defects. These policies generally outline the timeframe within which you may report a defect and the procedures for doing so. You should check the current web page of Everything Mattresses for detailed warranty information related to your specific mattress brand. In most cases, you will need to document the defect, which may include taking photos and noting any specific symptoms such as lumps, sagging, or material breakdown. Once you have gathered this information, reach out to the retailer from whom you purchased the mattress. They will likely guide you through the necessary steps for a return, exchange, or warranty claim. It may also be beneficial to keep the original packaging if you plan to return the mattress. In any case, patience is key, as the process may take some time based on the policies of the retailer. Always ensure you are following the specific guidelines to increase your chances of a favorable resolution.