What do I need to know about traveling with special assistance?

Asked 6 months ago
Traveling with special assistance can greatly enhance the comfort and ease of the journey for those who require additional help. Eurowings Airlines is committed to providing necessary support to passengers with reduced mobility or special requirements. It is advisable for passengers to inform Eurowings in advance about their need for special assistance. This allows the airline to prepare and arrange the appropriate accommodations, ensuring that assistance personnel are available at both the departure and arrival airports. Passengers are typically encouraged to make their requests for assistance at least 48 hours before their flight. This can often be done during the booking process or by checking specific options on the Eurowings website. The type of assistance can vary depending on individual needs, including help with boarding, deplaning, or navigating through the airport. It is also important to arrive at the airport earlier than usual to allow enough time for processing and assistance. Accessibility features are available at many airports throughout Eurowings’ network, but individual airport facilities may vary, so it is beneficial to check on these details beforehand. For any specific inquiries or additional requirements, it may be helpful to refer to the latest information available on the Eurowings website, where relevant details and guidelines are provided to ensure a smooth travel experience for all passengers requiring special assistance.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 17, 2025

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