What should I do if I have problems accessing my account?

Asked 3 months ago
If an individual is experiencing difficulties accessing their account with Entertainment Weekly, there are several steps they can take to resolve the issue. First, they should ensure they are using the correct email address and password associated with their account. It may be helpful to reset the password if they have forgotten it. The password reset option is typically available on the login page, allowing users to receive a reset link via email. Should the problem persist, it is advisable to clear the browser cache or try accessing the account using a different web browser or device. Sometimes, browser settings or extensions can hinder login attempts. Additionally, it is essential to check the internet connection to ensure that it is stable. For further assistance, users may want to look for help resources or frequently asked questions on the current web page relating to account access. There may also be contact information available there for customer support, which could provide additional help in resolving any account-related issues.
Christian Allen is the editor / author responsible for this content.
Answered Sep 20, 2025

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