Does En Masse Entertainment offer refunds for in-game purchases?

Asked 2 years ago
En Masse Entertainment has specific policies regarding refunds for in-game purchases, which typically align with the standards set in the gaming industry. Generally, digital purchases, including in-game items or currency, are often non-refundable once the transaction has been completed. However, there may be exceptions to this rule, especially in cases of technical issues or errors made during a transaction. Players are encouraged to review the End User License Agreement, Terms of Service, or any relevant documentation available on the official En Masse website, as these sources provide detailed information regarding the policies in place. The refund process might also differ based on the platform from which the game was purchased, such as a console or a digital storefront. For the most accurate and up-to-date information, players should refer to the current web page where they can find specific details related to refunds, including any potential procedures players might need to follow to request one. Understanding this policy can help manage expectations regarding financial transactions within the game.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 20, 2025

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