Eloquii's return policy is designed to provide customers with a satisfactory shopping experience while ensuring that they can return items if they do not meet their expectations. According to the policy, Eloquii allows returns for unworn, unwashed, and undamaged items within a specific timeframe. Customers are typically given a window of thirty days from the date of purchase to initiate a return.
To facilitate the return process, customers are required to keep the original packaging and any tags attached to the garments. Returning items should be accompanied by the original receipt or packing slip. Eloquii generally offers the option of returning items via mail or at designated return locations, depending on the location and circumstances. However, customers may be responsible for return shipping costs unless the return is due to an error on the part of Eloquii or if they receive a defective item.
Refunds are usually issued in the form of the original method of payment, and it may take some time for the refund to reflect in the customer’s account, depending on the bank or payment method used. For the most accurate and up-to-date information regarding specific details of the return policy, including any exceptions or updates, it is advisable for customers to refer to the official Eloquii website where comprehensive information can be found.
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