What should I do if I received the wrong product?

If you have received the wrong product from Elizabeth Arden, it is important to address the situation promptly. First, carefully review your order confirmation and the product you received to ensure that there was indeed a mix-up. It can be easy to confuse similar products, so double-checking is a wise step. Once you have confirmed that the product is incorrect, the next best step is to look for return instructions on the current website. Elizabeth Arden typically provides guidance for returns and exchanges, which may include information on how to initiate the return process, any necessary forms, and shipping instructions. Make sure to keep the original packaging and any paperwork that came with the incorrect item, as you may need them for the return. When following the instructions, it is wise to provide all pertinent details such as your order number and a description of the product you received compared to what you ordered. This will assist in resolving the issue efficiently. If you require further assistance, more specific contact information can often be found on the website. By following these steps, you can correct the issue and receive the product you originally ordered in a timely manner.