What should I do if I receive a defective appliance?

If you receive a defective appliance from Eliteappliance.com, it is important to address the issue promptly to ensure a satisfactory resolution. First, carefully review the return and exchange policies listed on the website, as they provide detailed information on how to proceed with returns. Generally, customers are advised to inspect the appliance immediately upon delivery to identify any damage or defects. If a defect is discovered, documentation is crucial. Take clear photographs of the appliance showing the defect, as this may be required during the return process. Next, locate the original packaging and any included accessories, as these are often necessary for a successful return. In many cases, appliances need to be returned in their original boxes to qualify for a refund or exchange. After gathering the required information, you will need to initiate the return process. Eliteappliance.com typically provides guidance on how to return an appliance through their website. If you have any specific questions regarding the return procedure, the website may offer resources or contact information that can assist you further. It is advisable to act swiftly, as return windows can vary. Properly following the outlined steps will help ensure that you receive either a replacement or a refund for your defective appliance.