What is your return policy?

Eder's Supply has a return policy that is designed to provide customers with a clear and fair process for returns. Generally, items purchased from Eder's can be returned within a designated time frame, typically within thirty days of receiving the order. It is important for customers to ensure that returned items are in their original condition, which means they should be unused and in the original packaging if applicable. Certain items might be excluded from the return policy, especially if they are custom-made or specially marked as non-returnable. In these cases, it is crucial for customers to verify the return eligibility of these specific items before making a purchase. To initiate a return, customers often need to obtain a return authorization, which can usually be done through Eder's website. This step ensures that the return process is smooth and efficient. For exchange requests, Eder's typically allows customers to request an exchange for the same item or a different item of equal value, as long as the return guidelines are followed. Customers should refer to the most current information available on Eder's website for specific details regarding shipping costs for returns and any other policies that may apply to their purchases. Overall, Eder's aims to make the return process as customer-friendly as possible.