What is the warranty policy for Ecobee thermostats?

Asked 2 years ago
Ecobee offers a limited warranty on their thermostats that typically lasts for three years from the date of purchase. This warranty covers defects in materials and workmanship, providing customers with peace of mind regarding the quality and performance of their devices. It is important to note that the warranty does not cover damage caused by misuse, improper installation, accidents, or unauthorized modifications. To make a claim under the warranty, customers may be required to provide proof of purchase, which can usually be found in the receipt or order confirmation email. For specific details and more information about the warranty policy, customers may want to visit the official Ecobee website. There, they will find the most up-to-date documentation on warranty coverage, as well as any forms or procedures necessary for filing a claim. It is always beneficial to read the warranty terms carefully to understand fully what is included and how to proceed if an issue arises.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 22, 2025

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