What should I do if my order is incorrect?

If you find that your order is incorrect when using Eatstreet, there are a few steps you can follow to address the issue. First, it is helpful to carefully review the order details to ensure that the mistake is not a misinterpretation of what was ordered. It can happen that there may have been a misunderstanding regarding customization or special requests. If you confirm that there is indeed an error, the next step is to check the Eatstreet app or website for any specific instructions on handling incorrect orders. Often, there are customer service features integrated into the platform that allow users to report issues directly. Depending on the situation, customers may also need to consider the specific restaurant’s policies as they can vary. Some restaurants might be more flexible in resolving issues than others. It is generally recommended to reach out using the customer support feature available within the application or the website. This allows for a more efficient resolution as the support team will have access to your order history and details. In the meantime, make note of what was incorrect and how you would like the issue resolved, whether it be through a refund or sending the correct items. It is essential to conduct this process promptly, as there might be time limits on reporting issues. Additionally, for future reference, you may want to familiarize yourself with the terms and conditions regarding order accuracy detailed on Eatstreet’s website. This will help in understanding how such situations are generally handled.