What is the company's return policy?

Eastluna.com has a return policy designed to ensure customer satisfaction while also accommodating returns in a fair manner. Generally, the policy allows customers to return items within a specified time frame after the purchase. This period typically extends to thirty days from the date of receipt. To initiate a return, customers usually need to ensure that the items are in their original condition, meaning they should be unused, undamaged, and in their original packaging, including any tags or labels. Refunds are normally processed once the returned items are received and inspected by Eastluna.com. The refund amount can depend on various factors, such as the original method of payment and any promotional discounts applied to the purchase. It is important to note that certain items, such as personalized or non-returnable goods, might be excluded from the return policy. For the most accurate and specific information regarding the return policy, including any potential updates or changes, customers are encouraged to look directly on the Eastluna.com website. There, they will find detailed guidelines that can assist them in understanding the return process more comprehensively.